Sales Terms & Conditions

All the audio electronic devices sold under the company name RudiStor Sound Systems are made in Europe, in respect of European Union laws.

Warranty is one year long, in terms of carry-in. Certificate of sales and warranty will be shipped together with the product.

Packaging and transportation

The transport package is safe and professionally made; the goods are insured for transportation damages. If any transport damage happens the buyer must inform the seller within 7 days from the goods delivering.

Dead on Arrival (D.O.A.)

If the goods are damaged or not properly working at the arrival, the buyer must inform the seller within 48 hrs from receiving, and the goods will be replaced with no cost at all for the buyer.

Delivery

Each product has an estimated delivery time shown in the product description; we do our best to respect the delivery time. Shipment is done by DHL or UPS first class; transport takes 24–48 hrs inside Europe, 48–72 hrs for N. America, 72 hrs to Australia and Asia.

Payment

We accept payments by PayPal and bank wire transfer. PayPal is the preferred way that speeds up all the operations. EU prices include 22% VAT; International prices include free worldwide shipping.

Ordering notes

In PayPal Notes please write a local phone contact number (needed by export regulations and by couriers). The shipping address must be written in English — we cannot process orders with addresses written only in Chinese or Japanese characters.